Shipping policy
Processing & Delivery Times
At House Aura, we process and ship all orders within 1 to 2 business days.
* **Standard Delivery:** 5 to 10 business days 🚚.
* **Order Tracking:** Every order includes full end-to-end tracking. Once your order ships, you will receive an email containing your tracking number.
### Free Shipping
We offer free insured standard shipping on all orders.
### Lost or Stolen Packages
House Aura is not responsible for packages lost or stolen after confirmed delivery by the carrier. If your tracking indicates delivered but you haven't received your package, please contact the courier directly or reach out to our support team at support@houseaura.com for assistance.